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Booking conditions

Payment
For bookings 4 or more months in advance of the departure a 20% deposit can be paid with the remainder due 65 days prior to your trip. For bookings within 4 months of the departure, full payment is required.

Transferring
You can transfer to another trip/departure as long as you do so more than 20 days prior to your pre-booked departure. Transfers within 20 days will require a cancellation and new booking. All transfers are subject to seat availability.

Cancellations
More than 20 days prior to departure – 80% refund if full amount paid.
20 to 10 days prior to departure – 50% refund.
Less than 10 days prior to departure – NO REFUND.
Deposits are not refunded.

Travel insurance
We strongly recommend that you have travel insurance. We ask you to fill out a disclaimer before you begin a trip. You must follow the instructions of your guide at all times.

Medical conditions
When you book you must notify us of any medical condition or medical history and any medications that you are on. In particular, we want to know about asthma, diabetes, heart conditions, allergies to wasp/ bee stings, and food allergies.

Client responsibilities
With any outdoor activity, there is an element of risk. Goecco Outdoor Adventures operates in remote and mountainous areas. Risks could include hypothermia due to adverse weather conditions, or personal injury or property damage from hiking over rugged and uneven terrain. The staff and management of Goecco Outdoor Adventures take all practicable steps to identify and minimize potential dangers. However, you must follow our instructions (and use the safety equipment provided) at all times.

Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Goecco Outdoor Adventures and our staff against any liability we incur to anyone else, resulting from your failure to follow our instructions or the failure of any person accompanying you under the age of 18 to follow our instructions.
Goecco Outdoor Adventures and their guides reserve the right to make any alterations to the itinerary in the interest of safety, comfort, or unforeseen circumstances due to causes such as weather, illness, or misadventure. Goecco Outdoor Adventures operates in remote areas. Every reasonable endeavour will be made to keep to our published schedules but no guarantee is given.

Goecco Outdoor Adventures will not be held liable for costs incurred by change, delay, or the missing of connecting services.

Goecco Outdoor Adventures reserves the right to exclude a person from a tour at any time if, in the opinion of the guide or operator, that person may be likely to risk the health, safety, or comfort (because of unsociable behaviour) of him or herself, other clients, or the environment.

In such circumstances Goecco Outdoor Adventures will not be obliged to offer any refund or transfer of ticket.

Goecco Outdoor Adventures Postal Address:
Háteigsvegur 12
105 Reykjavik
Iceland
Phone: +354 696 7474
Email: jonas@goecco.com